Thursday, 22 March, 2012
TPG still defending transport changes
Geneva’s public transit commuters were outraged when the TPG made massive changes in December. Complaints to the TPG jumped by some 1,000 percent. Now, in its final emergency report, the TPG says things are “satisfactory” and it’s now focusing on fundamental improvements. But commuters still don’t seem to be sold—complaints remain at nearly double the previous rate. So were the changes a mistake? WRS’s Alex Helmick turns to TPG communications head Philippe Anhorn and Derek Christie from the Geneva section of the Swiss transport and environment association for some answers:
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Total comments: 3 | Add to the discussion.
The changes are a disaster. In such a small city, one has to change two to three lines to get from point a to point b. And, very few improvements have been made to correct the mistakes. TPG should just go back to the old system which worked fine. If it ain’t broke, don’t fix it.
The fact that 2 trams with different destinations have the same number: 14!!! is completly out of logic! Why would somebody make such a choice when it’s SO easy to have another number??!I’ve heard TPG had hundreds of complains on this subject and still, no change. They run the public transport for us, people paying for the ticket so isn’t it normal to make the change as long as we are not happy about it? Why making things complicated when it’s so much easier to make it simple?
Buses are not that punctual as it were 10 years ago specially no. 8 and 11. Drivers are not keen to drive safely - sudden break is always to be expected. I miss the old respectful punctual drivers.
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