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S U B S C R I B E
Monday, 9 August, 2010
Forget delays—easyJet takes off early
easyJet is still in the firing line for failing to meet its basic corporate obligation to stick to its own flight schedule. Flights taking off late is one problem—but how about when they leave early? According to last Wednesday’s Blick newspaper, a flight from Alicante to Basel left 50 minutes early and a family was left stranded. After a spate of last-minute delays and cancellations in recent weeks, easyJet management has been ticked off by frustrated authorities at EuroAirport Basel-Mulhouse-Freiburg. It is, after all, the main airline servicing the airport. As for the many passengers frustrated by the company’s chronic punctuality problems, it seems there is very little to be done beyond the obvious. WRS’s Susan Flory caught up with Beat Dannenberger, ombudsman to the travel industry.
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If you thought that the Alicante advanced flight was a problem, just look at this weekend 13/14/15 August. I’ll put it into my TdG blog tomorrow!
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